The Update a Contact Property action allows you to update the value of certain types of custom fields on those contacts who enter the Journey's funnel. See Fig 1 below.
Fig 1
To select which custom field to update, click the Update a Contact Property action node once you have added it to the Journey work area. Doing so will bring up this popup ("Properties") on the right-hand side of the screen (See Fig 2 below):
Fig 2
Clicking the "Custom Field" input field below the "Update a Contact Property" label will bring up a list of all your available custom fields that are subject to the Update a Contact Property action (See Fig 3 below). Select the custom field by clicking its name.
Fig 3
Clicking into the "Operation" field will allow you to perform various math operations on the selected custom field, the specific operations allowed dependent on the custom field type:
- "Date" field
- "Reset to Null" - will set the value to "NULL", which will result in an empty field record
- "Delete Value" - will remove the value in the field, which will result in an empty field record
- "Change to:" - will change the field's imported value to this value
- "Changed fixed to:" - - will change the field's imported value to this value
- "Numbers Only" field - you may add, subtract, multiple or divide the custom field value by an value, which can be either an integer or decimal value.
- "Reset to Null" - will set the value to "NULL", which will result in an empty field record
- "Delete Value" - will remove the value in the field, which will result in an empty field record
- "Change to:" - will change the field's imported value to this value
See Figs 4 & 5 below.
Fig 4
Fig 5
Once you have finished with the action's setup, click the "Save Properties" button.