The Removed from List event will add the contact to the Journey funnel when that contact is removed from the specified list. See Fig 1 below.


Fig 1


A new or existing contact will be added to the Journey funnel whether removed from the specified list by:

  • API call
  • Manually deleted via GUI


To add the specified list to the Journey, click the Removed from List entrant node once you have added it to the Journey work area. Doing so will bring up this popup ("Properties") on the right-hand side of the screen (See Fig 2 below):


Fig 2


Clicking into the input field below the "List" label will display a vertical menu showing all your lists. Placing your cursor over the desired list will highlight it. See Fig 3 below.


Fig 3


Once the correct list is highlighted, Click the "Save Properties" button at the bottom of the popup. The popup will close. To close the Properties popup without performing a selection , click the small "X" in the top right corner.


If you wish to remove an Entrant Event, you may click the "Delete block" button at the bottom. However, please note you must have at least one Entrant Event in a Journey for it to be valid. If you try and delete the only available Entrant Event, the system will show an error. If you wish to replace the Event, select a new one from the list in the left side menu and drag it into the Entrant Event node area in the work area first, then you can delete the other Event.